What is a Mobility Manager?

A mobility manager is a resource person who offers information about transportation options available to people with disabilities, seniors, and veterans; identifies gaps in service; and helps implement new service where it is most needed. Mobility managers also provide ombudsman services to act as advocates and represent the interests and for individuals who have transportation mobility needs and issues. They do not provide transportation, but help create a “one-stop shop” where individuals can find solutions to their transportation challenges. If you’d like to use a mobility manger please PLAN AHEAD. If you need help getting from point A to B, it’s best to contact them a few days before you need to travel. Other services they promote have an application/interview process and may take more than a few days to finalize. 

Connecticut currently has THREE mobility managers.

1.   Know How to Go/Southwest

CLICK HERE to go directly to the site.

Contact info: 
Name: Rick Davis
Phone: 203.365.8522, ext. 244
E-mail: rdavis@kennedyctr.org 

TOWNS SERVED: Ansonia, Bridgeport, Darien, Derby, Easton, Fairfield, Greenwich, Milford, Monroe, New Canaan, Norwalk, Seymour, Shelton, Stamford, Stratford, Trumbull, Weston, Westport, Wilton

2.   Eastern Connecticut Transportation Consortium, Inc. (ECTC)

CLICK HERE to go directly to the site.

Contact info:
Phone:  860.859.5792
E-mail: ectcmobility@yahoo.com

TOWNS SERVED: Ashford, Bozrah, Brooklyn, Canterbury, Chaplin, Colchester, Columbia, Coventry, Eastford, Franklin, Griswold, Groton, Hampton, Killingly, Lebanon, Ledyard, Lisbon, East Lyme, Lyme, Mansfield, Montville, New London, North Stonington, Norwich, Old Lyme, Plainfield, Pomfret, Preston, Putnam, Salem, Scotland, Sprague, Sterling, Stonington, Thompson, Union, Voluntown, Waterford, Willington, Windham, Woodstock

3.   Way To Go CT/North Central

CLICK HERE to go directly to the site.

Contact info:
Name: Danielle Herbert
Phone: 860.667.6207 ext. 17
E-mail: info@waytogoct.org

TOWNS SERVED: Andover, Avon, Berlin, Bloomfield, Bolton, Bristol, Burlington, Canton, East Granby, East Hartford, East Windsor, Ellington, Enfield, Farmington, Glastonbury, Granby, Hartford, Hebron, Manchester, Marlborough, New Britain, Newington, Plainville, Plymouth, Rocky Hill, Simsbury, Somers, Southington, South Windsor, Stafford, Suffield, Tolland, Vernon, West Hartford, Wethersfield, Windsor, Windsor Locks

4.   Know How to Go/South Central

CLICK HERE to go directly to the site.

Bethany, Branford, Chester, Clinton, Cromwell, Deep River, Durham, East Haddam, East Hampton, East Haven, Essex, Guilford, Haddam, Hamden, Killingworth, Lyme, Madison, Meriden, Middlefield, Middletown, Milford, New Haven, North Branford, North Haven, Old Lyme, Old Saybrook, Orange, Portland, Wallingford, Westbrook, West Haven, Woodbridge


Northwest Mobility Manager

CLICK HERE to check the DOT’s Mobility Manager Website for updates.